Shipping policy
Thank you for your interest in our Chikankari Kurtis and dresses brand. We appreciate your support and would like to provide you with information regarding our shipping policy.
Domestic Orders Policy - House of Awadh
Shipping Destinations:
We currently offer shipping services to various locations within the country , subject to the applicable shipping regulations and restrictions.
Shipping Methods and Timelines:
Standard Shipping: We offer standard shipping services for domestic orders. The delivery time may vary based on your order and location, but typically it takes 8-40 business days for the order to reach you.
Shipping Costs:
Shipping costs are determined based on various factors, including the shipping method selected, the destination of the package, and the weight and dimensions of the items ordered. The shipping charges will be calculated and displayed during the checkout process, allowing you to review and confirm the total cost before completing your order.
Order Processing Time:
Once you place an order, we require a certain amount of time to process and prepare it for shipment. Typically, it takes 3-40 business days to process orders before they are shipped. During peak seasons or promotional periods, order processing may take slightly longer due to increased demand.
Order Tracking:
We provide order tracking services for all shipped orders. Once your order is processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or through the courier’s tracking system.
Please note that the shipping policy mentioned here is subject to change, and any specific shipping details, costs, or timelines will be communicated to you during the checkout process based on your location and selected shipping method.
International Orders Policy - House of Awadh
At House of Awadh, we proudly ship our exquisite products across the globe via DHL, Delhivery, and Shiprocket.
Payment Methods:
- For international orders, you can conveniently pay through your debit/credit cards.
- Bank transfer is also available as a payment option.
Shipping Costs:
- International shipping costs are based on your location and order size.
- Shipping charges are automatically added to your order at the time of checkout.
Delivery Time:
- Products usually take 7-10 days to reach you after dispatch, depending on your order.
- We strive to dispatch orders as soon as possible. In case of any delay (product not dispatched within the estimated time period), please email us at support info@houseofawadh.com
Order Tracking:
- Tracking details will be shared with you via your registered email address.
Return/Exchange Policy:
- No exchange or return is applicable on international orders.
- For any size-related queries, please contact us via Instagram messages or email before placing your order.
Order Dispatch:
- International orders are dispatched as soon as all the products in your order are ready. We do not dispatch incomplete orders.
Customs and Duties:
- As the recipient, you are liable for all import duties, customs, and local sales taxes levied by the country we are shipping to. Payment of these might be required to release your order from customs on arrival.
We at House of Awadh are dedicated to ensuring a smooth and satisfying shopping experience for our international customers.
If you have any further questions or require assistance regarding our shipping policy, please feel free to contact our customer support team, and we will be happy to assist you at :
Contact number: +91 8887904700
Email ID:info@houseofawadh.com